Note: This is REQUIRED for all Nexiwave White-Label customers.
For Nexiwave to send emails as a sender from your domain, DNS TXT records for SPF and/or DKIM are strongly recommended. These records should be configured with your DNS provider. These records will ensure the proper delivery of Voicemail Transcription Emails to your customers (without being marked as spam or rejection).
An example SPF TXT record is below. This DNS record, configured for an example star-voip.com domain, will allow Nexiwave to send emails with a "from" address from start-voip.com:
TXT star-voip.com "v=spf1 include:nexiwave.com ~all".
Another example: if your domain uses google email, your SPF record should look like:
TXT star-voip.com "v=spf1 include:nexiwave.com include:aspmx.googlemail.com ~all".
For more information, please check http://www.openspf.org/SPF_Record_Syntax, or contact us for details.
Contact Nexiwave for DKIM support.