Announcing Voicemail Transcription for Office 365

Nexiwave, a leading Hosted Voicemail Transcription service provider, has unveiled Voicemail Transcription for Office 365, a new, simpler way to add Voicemail Transcription service for Office 365 Organizations.

Nexiwave's Office 365 customers can now add Nexiwave Voicemail Transcription service to their organizations with just two clicks and zero ongoing maintenance tasks.

"One biggest task for our customers' administrators has been the enrolment process. When a new user comes on board, the administrators had to manually add the user to Nexiwave Sub-Accounts list and then change user's Voicemail email delivery address to Nexiwave custom email address. This can get very tedious with thousands of users", said Ben Jiang, co-founder and CTO of Nexiwave. With Voicemail Transcription for Office 365, Nexiwave automatically synchronizes Sub-Accounts list with list of users in Office 365 Organization.

"Another top concern was Unified Communication support. Unified Communication is a well-loved feature by our customers. Through Voicemail Transcription for Office 365, Nexiwave Voicemail Transcription service fully works with Unified Communication feature found in nearly all major telephony providers, such as Avaya IP Office, Cisco Unity and Mitel NuPoint", also said Ben Jiang.

Nexiwave Voicemail Transcription for Office 365 is part of the new Nexiwave Release, Nexiwave 15.0. This feature is immediately available for Nexiwave customers.

About Nexiwave:

Established in 2008, Nexiwave focuses on applying speech technology in real world issues. Nexiwave released its first full automated Voicemail Transcription in 2012. Today, Nexiwave hosted Voicemail Transcription service is used by industries such as VoIP carriers, as well as helpdesks for insurance, real estate companies and clinics.

For more information, please visit here, or contact Nexiwave at info@nexiwave.com.


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